Privacy Policy

At Hemp Wellness USA, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website or purchase our products.

By using our site, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We collect information in the following ways:

A. Information You Provide Directly

Personal Information: Name, email address, mailing address, phone number, payment information (processed securely via third-party payment providers), date of birth (to confirm age).
Account Details: If you create an account, we may collect your username and password.
Communication: Emails, customer support inquiries, reviews, or other messages you send us.

B. Information Collected Automatically

Device and Usage Info: IP address, browser type, operating system, referring URLs, time and date of visit, and pages visited.
Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to improve user experience, track preferences, and understand how our site is used.

2. How We Use Your Information

We use the collected data for the following purposes:

To process and fulfill orders
To provide customer service and respond to inquiries
To verify your age and comply with hemp/CBD regulations
To send order updates, shipping notifications, and product announcements
To personalize your experience and improve our website
To detect and prevent fraud or abuse
To comply with legal obligations

3. How We Share Your Information

We do not sell your personal data. We may share your information with trusted third parties, including:

Service Providers: Payment processors, shipping companies, email marketing platforms, website analytics tools (e.g., Google Analytics)
Legal Compliance: If required by law, subpoena, or legal process
Business Transfers: In the event of a sale, merger, or acquisition of Hemp Wellness USA, your information may be transferred to the new owners

All third parties are required to maintain the confidentiality of your information.

4. Cookies and Tracking

We use cookies to:

Maintain login sessions
Remember your shopping cart
Understand site usage for analytics and improvement
Deliver relevant ads (only if applicable)

You can choose to disable cookies through your browser settings. However, some features of the website may not function properly without them.

5. Email & Text Communications

With your permission, we may send you promotional emails or SMS messages. You can opt out at any time by:

Clicking "unsubscribe" at the bottom of our emails
Replying “STOP” to SMS messages
Contacting us at hempusa123@gmail.com

We will not send you promotional content without your explicit consent where required by law.

6. Children’s Privacy

Our products and website are intended for adults age 21 and older. We do not knowingly collect personal data from individuals under 21. If we become aware that we have collected data from a minor, we will delete it immediately.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal data, including:

Secure socket layer (SSL) encryption
Firewalls and intrusion detection systems
Limited access to personal data by authorized personnel only

Despite our efforts, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Your Rights & Choices

Depending on your location, you may have the right to:

Access, correct, or delete your personal data
Request a copy of the data we store about you
Object to or restrict how your data is used
Withdraw your consent at any time

To exercise any of these rights, email us at hempusa123@gmail.com. We will respond within 30 days.

9. Third-Party Links

Our site may contain links to external websites. We are not responsible for the privacy practices of those third parties. Please review their privacy policies separately.

10. Do Not Track (DNT) Signals

We do not currently respond to browser-based "Do Not Track" signals. However, you may opt out of interest-based advertising using tools like the Digital Advertising Alliance or your browser settings.

11. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. Continued use of our site and services constitutes acceptance of the revised policy.